Web Development Process

Proposal
• Description – Initial response to client request for proposal.
• Deliverables - Initial statement of work that includes the client's goals and guidelines and RKWriter's assessment of deliverables and dates. As part of this milestone, the client will receive sample solutions for review and comment. These samples will be in the mock-ups of suggestions for the design of the home page and a subsidiary page.
• Payment – No payment is required until client has reviewed sample solutions and has determined that the project will continue. Upon acceptance of the proposal, RKWriter will invoice client for 25% of the total proposal amount.

Development
• Description – Conversion of the requirements and goals of the client into web pages and content.
• Deliverables – A fully functional web site for client review and comment.
• Payment – When client is satisfied with the web site look and feel, and functionality, RKWriter will invoice the client for 50% of the total proposal amount.

Implementation
• Description – Full production roll-out of client web pages on host site of client's choice.
• Deliverable – Fully functional and accessible web site.
• Payment – When web pages are tested on client's host site, RKWriter will invoice client for the final 25% of total proposal amount.

Support
• Description – Any problems with the production web site will be handled as part of the original agreement. In addition, RKWriter will provide client with options for maintenance of the web pages, hosting of the web site, and other technical support requirements that the client may present. These additions will be handled under a separate agreement.